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Shipping Policy:

Shipping Policy:

HOT WEATHER

  • There will be delays in shipping some products on days when the temperature is over 30 degrees.
  • If you decide to order chocolate products in the summer months, we will pack them with heat protective foil, however we cannot guarantee that some heat damage may occur. You order these products at your own risk.
  • Refunds or replacements will not be offered for heat damaged products.
  • If you are not willing to accept this risk, please don’t order chocolate products in summer months.

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    STORE PICK UP

    You are welcome to collect your orders from ourΒ Cheat Eats Surfers Paradise Pick up Store in Surfers Paradise Only on SATURDAYS. Select local pickup at the checkout. You will receive a txt message once your order is ready to collect.Β 

    OUT OF STOCK

    While we endeavour to keep the products listed up to date, occasionally we may run out of an item, or be waiting on stock to arrive from a supplier, if this happens we will contact you to offer the choice of a alternative item or a refund.


    At Cheat Eats, we understand the excitement of receiving your order promptly. That's why we strive to process and ship orders within 2-3 business days of receiving them. However, please note that certain made-to-order items, such as party bags, may require additional processing time.

    While most orders will be shipped within the standard timeframe, some exceptions may apply. If a made-to-order item is expected to exceed the standard processing time of 5 business days before shipping, our team will promptly notify you to discuss the revised timeline.

    We are committed to keeping you informed throughout the shipping process. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the status of your delivery.

    Please keep in mind that shipping times may vary depending on your location and the shipping method selected at checkout. We partner with reliable carriers to ensure that your order reaches you safely and in a timely manner.

    If you have any questions or concerns regarding shipping, feel free to reach out to our customer service team. We're here to assist you every step of the way.

    Thank you for choosing Cheat Eats. We appreciate your support and look forward to serving you!